Monsenso digital health solution is HIPAA compliant

Monsenso digital health solution is HIPAA compliant

Monsenso A/S, a technology leader in digital health solutions for mental health is HIPAA compliant. The Monsenso digital health solution that connects individuals and clinicians to provide optimal care adheres to the highest standards for data security and privacy. In addition to being HIPAA compliant, Monsenso holds ISO 13485 and ISO 27001 certifications, Cyber Essentials certification, a TGA certification and class 1 CE mark.

The Health Insurance Portability and Accountability Act of 1996 (HIPAA) was enacted by the U.S. Department of Health and Human Services (HHS) and is a federal law that mandates the creation of national standards to protect patients’ sensitive health information from disclosure without their consent or knowledge.

To read more about our data protection, download our Data management & Security fact sheet.

About Monsenso

Monsenso is an innovative technology company offering a digital health solution. Our mission is to help provide better mental health to more people at lower costs. Our solution helps optimise the treatment of mental disorders and gives a detailed overview of an individual’s mental health through the collection of outcome, adherence and behavioural data. It connects individuals, carers and health care providers to enable personalised treatment, remote care and early intervention. Based on continuous research and development, our team is committed to developing solutions that fit seamlessly into the lives of individuals, increase their quality of life and improve the efficacy of mental health treatment. To learn more visit

For additional information contact:

Bettina van Wylich-Muxoll
Chief Marketing Officer
+45 22 70 47 24

Monsenso signs a contract with Centre for Social Psychiatry and Substance Abuse in Aabenraa municipality, Denmark.

Monsenso signs a contract with Centre for Social Psychiatry and Substance Abuse in Aabenraa municipality, Denmark.

Monsenso signs a contract with the Centre for Social Psychiatry and Substance Abuse in the municipality of Aabenraa in Denmark. The Monsenso digital health solution will be integrated as part of the treatment of citizens living in supported housing to help reduce relapses and re-admissions.

To reduce relapses and re-admissions of citizens suffering from mental disorders and substance abuse, the Centre for Social Psychiatry in Aabenraa Municipality has decided to offer the Monsenso digital health solution as an integrated part of their services in supported housing.

The citizens will be provided with the Monsenso app to keep track of their well-being, symptoms, and medication intake through self-reported data, as well as their behaviour through sensor data collected on mobile phones, sleep mats and watches. The historical data is visualised and helps the citizens remember how they have been doing when they speak with the housing support staff and gain better insight into the behaviours that trigger their symptoms, empowering them to better manage their condition.

The housing support staff access the data via a web portal enabling them to see fluctuations in the mental state of the citizens, hereby offering the opportunity to predict relevant outcomes for mood disorders and reduce potential relapses and readmissions.

The Monsenso app also provides treatment support in the form of Tools & Challenges and Action Plans for coping strategies that citizens can use to overcome stress and abandonment related to daily tasks.

“We are very excited about this project because the solution helps individuals take a more active role in their recovery process. The data captured provides the individuals with insight on how their lifestyle affects their mental well-being, empowering them to make positive changes” says Henning Iversen, Head of Housing Services at Aabenraa Municipality.

“We are excited to see Monsenso digital health solution integrated into the care of citizens living in supported housing.” said Thomas Lethenborg, CEO of Monsenso. “We know that one of the most important components to reducing relapse and increasing mental wellbeing is having the tools to better manage your condition”.

For additional information contact:
Bettina van Wylich-Muxoll
Chief Marketing Officer

Getting started with mHealth technology for mental health

Getting started with mHealth technology for mental health

Getting started with mHealth technology for mental health can seem like a daunting process even though it has proven to bring many benefits to medical practice such as improving medication adherence, increase patient engagement and improve health outcomes in a cost-efficient way.  Therefore, the sooner healthcare providers embrace this technology, the better.

Luckily, mHealth technology does not only offer benefits for patients, but it also solves many of today’s healthcare challenges, since it provides healthcare providers with the scalability to treat more patients with fewer resources.

In spite of the clear benefits, many healthcare providers, have not yet fully embraced mHealth technology due to several reasons:

  • Lack of budget
  • Uncertainty about choosing the right tool
  • Uncertainty about the ease-of-use
  • Uncertainty if it will, in fact, make a difference

Luckily, Monsenso is committed to helping healthcare providers overcome these obstacles.

Lack of Budget: A lack of budget may seem like the largest impediment to acquiring digital health tools. However, this type of tool should be considered as a valuable investment, since it enables providers to treat and monitor more patients with fewer resources. Besides, all healthcare professionals may have access to the same patient data even when their main practitioner is not available.

Uncertainty about choosing the right tool: Choosing the right tool may be confusing because the functionality greatly varies among the different suppliers. One thing is certain, providers need to choose an mHealth solution rather than a health app since the later does not allow information-sharing between patients and providers. Other criteria should include looking for a solution that is technically and clinically validated, is well-established in the market, and it holds relevant certifications such as the one given to the medical device companies, CE Mark and other ISO certifications.

Uncertainty about the ease-of-use: UI and UX have evolved considerably during the last few years, therefore the product development team of any serious company offering an mHealth solution, will take into consideration these principles to ensure the product provides a meaningful and relevant experience to users in terms of design, usability and function. It is as simple as booking a product demo or requesting a free trial to ensure that the desired solution is intuitive and easy to use for doctors and patients alike.

Uncertainty if it will, in fact, make a difference: Perhaps, this may seem the hardest obstacle to overcome. Would this thing actually work? Although no one can guaranty if a tool will work for a specific medical practice, there is a precedent that this technology actually works. According to a recent study conducted by McMaster University, online therapy can be more effective than in person. You can also read third-party validations to give you confidence in your choice.

mHealth solutions can improve health outcomes in a cost-efficient way

mHealth solutions can improve health outcomes in a cost-efficient way

MHealth solutions can improve health outcomes in a cost-efficient and scalable way. They assist healthcare professionals with the management and documentation of medical records, help improve productivity and allow access to information.

These tools also help healthcare professionals to communicate findings and reduce error rates, not to mention the reduction of overall healthcare costs. Mobile solutions can also facilitate the treatment process, automate management systems and manage patient experience.

They use sophisticated data analytics and mobile technologies to help provide the best care possible, at a lower cost, anytime, anywhere. Cloud-based solutions are gaining prominence as data is stored on the internet for easy access, removing the need for storing the data locally. New mobile applications integrate patient data with geo-location information stored on the cloud.

Mobile apps facilitate better and easier health management through simple applications like exercise trackers, diet, and calorie-counting, among others.

Now more than ever, due to budget constraints and a shortage of qualified personnel, healthcare providers are looking for new ways to reduce administrative processes, improve productivity, and enable clinicians to spend more time on patient care rather than processing paperwork. With this in mind, organisations are looking into migrating from paper-based to paperless systems.

Mobile data-capturing solutions are beneficial for healthcare professionals and patients alike since they improve workflows and enable clinicians to spend more time seeing patients.

MHealth solutions enable healthcare professionals to access patient information more efficiently, ensuring patients receive better care, even if their primary clinician is not available.

Furthermore, communities are looking to form multi-sector collaborations that support their ability to better understand and tackle the social determinants of health. There is a growing need to build capacity beyond the healthcare sector and to find new ways to integrate data from multiple areas to improve community health.

MHealth solution help provide coordinated care

For people with complex health issues, such as those with a severe mental illness, the coordination of medical and community services can significantly improve their quality of life.

These individuals often require the most costly treatment and care. Therefore, many communities are aiming to link the available data between social services and clinical services to provide more comprehensive care.

Using aggregated data to improve community health

Linking aggregated data from different sources may reveal information about a particular population group, enabling healthcare providers to develop a more comprehensive understanding of the health factors in a specific community.

 Measuring health at a more detailed level allows decision-makers from the public healthcare system to recognise differences, plan more effective interventions, and monitor a particular group over time.

MHealth solutions enable the re-use of research health data to drive healthcare initiatives

Academic institutions and non-profit organisations continuously conduct research on specific patient-groups. Since these organisations collect and analyse health-and-behavioural-related data on vulnerable populations, this data could be re-used to address related issues and to drive new healthcare initiatives and policies.

 In addition to these points, data encryption ensures that all patient information is kept strictly private and protected at all times. International laws require that every organisation accessing patient information should adhere to strict confidentiality conditions.


Mobile Health (mHealth) Market – Industry, Trends, Opportunities and Forecasts.

Improve the way you work with your mental health patients

Improve the way you work with your mental health patients

Mobile health technology can be used to support important decision making in diagnosis and treatment, especially in the field of mental health. It can empower patients by involving them in their own treatment and by providing them with the tools needed to help them manage their own disorder. Monsenso is leading the way in making technology an integral and useful part of mental health treatment.

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Imagine a session with your patient in which you have an overall picture of their mood, sleep, and medication adherence and can ask questions relating to their current mental state.  You can view patient self-assessment data that will give you a better idea of how they have been doing day-to-day, giving you a better understanding of their mood over time. With this, your questions in the session can be more relevant, and you can more quickly identify important topics.

What you just read is a possibility when taking advantage of today’s technology. In the Monsenso app, patients are asked to fill out a quick, daily self-assessment or weekly questionnaires. They may for instance be asked to rate their sleep, mood or activity. They will be able to follow their own progress and become more aware of how the choices they make impact their mental state. What is more is that you can see exactly what your patients input through accessing the clinical web-portal. This knowledge can help you in the process of diagnosing or finding the most effective medication for an individual more quickly. Clinicians using the system say that the solution can be compared to a “mental X-ray,” which may even allow you to do early interventions, as you can see which patients are beginning to experience a negative state or even a relapse.

One healthcare professional who uses the Monsenso solution says: “During conversations with my patients, I always start with the data in the system. It is a great icebreaker that allows me to skip asking certain questions. Now, our conversations are facilitated by the information available in the system.”

The Monsenso solution empowers patients to be more involved in their own treatment. In between sessions they may use relevant features when they are facing a challenging situation, whether it is restructuring negative thoughts using our mobile CBT thought feature or learning more about their disorder or treatment plan in the psychoeducation library.

A patient living with bipolar disorder finds the solution beneficial in managing their disorder: “It made me more aware of how my sleep pattern influences my mood. In my life with this disorder I see myself as a tightrope walker, and this metaphor for living with bipolar disorder is very meaningful. You have to prevent losing control either to depression or to mania. You are able to avoid that by earlier registration on how your mood is fluctuating, so therefore the app helps to keep you in control of your life…”

We believe it is time for technology to ease the burden on clinicians and provide opportunities that are not available when everything is handled in the old paper-pencil way. If you too think technology needs to become more widely used in the treatment and is ready to embrace it, Monsenso will be there helping you all the way.